Fin remembers past conversations
Covered by Signal Brief for B2B SaaS product managers — one of 5 tools in Issue #6 · intercom.com
What it does
Fin — the customer-agent company formerly known as Intercom — shipped memory on Wednesday: the Fin AI agent now remembers past conversations, so returning customers pick up at the next step instead of starting over.
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The other 4 tools in Issue #6
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